Return and Refund Policy

Cancellation Policy:

In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it can’t be cancelled using our website.

Return Policy:

Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.

In case we do not have pick-up service available at your location, you would have to self-ship the product to our office address.

Return/Exchange charges may apply on a case-to-case basis.

Refund Policy:

• We accept refund requests if there is damaged/leakage/expired cases, or in case an item is missing, wrong, or damaged in a combo order.

• Once the product has been picked up, the refund is processed within the next 5–7 working days through the same transaction mode.

Note for Return:

• Items should be “sealed pack only”.

• The product should have the original packaging in place.

• Customized products cannot be returned or exchanged.

• Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.